Tenant lost Internet after a power cut. The Internet provider claims that it is all good on his end. Is the LL responsible for fixing this problem?
Any comments would be appreciated.
Any comments would be appreciated.
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Are you providing the internet/Wi-Fi connection as part of the rental agreement?
If no - Tenant should contact their phone company.
If yes - then get onto it and get it fixed before they go too feral.
The three most harmful addictions are heroin, carbohydrates and a monthly salary - Fred Wilson. -
PC has it right. Whatever you provide with / as part of the rental, you are responsible for. Even the TV aerial.Comment
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It could be as simple as rebooting the router! Either you or if you use a PM should suggest this action. e.gAlso it is either this action or your tenant calling their ISP - and they do the diagnosis and fix. Which it can be that they need to fix something at their end.- Restart your modem and/or router at the host computer's location. Some connection issues can be resolved by simply restarting the modem and/or router.
cheers,
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