Hey everyone
I haven't posted on here for a while but I thought I would probe for some expert advice.
I recently received my final bill from my builder (1st time used) and the costs seemed a bit out. He (conveniently) lost his buntings receipts through moving house, but he provided his bank statement showing the overall costs for each visit. To me this isn't good practice, he could have just gone into bunnings and printed them off (which I did myself).
After looking into this he has double charged me for something, included a cost for something which had nothing to do with the reno and added gst onto things that already had gst included etc… These I can sort out
Some other things he has included I'm not sure able so I wanted to get some views:-
1. He's added a 17.5% markup on all materials without ever mentioning it (this might be debatable) and says its common practice.
2. He has included some tools in some other invoices i.e a chisel, a knife, drill bits, glue gun etc… (i asked him about this and he said it tools get broken and it was common practice to charge the customer)
3. He agreed to do the tiling and then subbed it out (no issue here) but when he suggested the tiler do some upstands around the bathroom edging to make it look better, i agreed as he mentioned a cost around $200-300 (verbal not written). Now he's saying the tiler charged him $890 for it the upstands and he's passing that cost onto me. What can I do here?
I thank you in advance for your replies
S
I haven't posted on here for a while but I thought I would probe for some expert advice.
I recently received my final bill from my builder (1st time used) and the costs seemed a bit out. He (conveniently) lost his buntings receipts through moving house, but he provided his bank statement showing the overall costs for each visit. To me this isn't good practice, he could have just gone into bunnings and printed them off (which I did myself).
After looking into this he has double charged me for something, included a cost for something which had nothing to do with the reno and added gst onto things that already had gst included etc… These I can sort out
Some other things he has included I'm not sure able so I wanted to get some views:-
1. He's added a 17.5% markup on all materials without ever mentioning it (this might be debatable) and says its common practice.
2. He has included some tools in some other invoices i.e a chisel, a knife, drill bits, glue gun etc… (i asked him about this and he said it tools get broken and it was common practice to charge the customer)
3. He agreed to do the tiling and then subbed it out (no issue here) but when he suggested the tiler do some upstands around the bathroom edging to make it look better, i agreed as he mentioned a cost around $200-300 (verbal not written). Now he's saying the tiler charged him $890 for it the upstands and he's passing that cost onto me. What can I do here?
I thank you in advance for your replies
S
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