Installing a Window

[TheLibrary]

Some folk are here installing a new window, but I fear its too short. There is a big gap between the top of the frame, and the timber stud above it. You can see most of the screw. Is this normal?

I have just realised, I cant post images, but the gap is 5 cm.

[skid]

Not sure if its actually wrong but most fit closer than that.After all you will need something to nail the architrave to unless its pretty big.
If the screws have to go 5cm before biting into wood it surely would be weaker.

[TheLibrary]

they packed with expanding foam. I have taken loads of pics, so will get some advice from a builder.

[John the builder]

they must have measured it wrong?
What size did you pay for?

[TheLibrary]

they must have measured it wrong?
What size did you pay for?

Well they did the measurements.....but I was expecting a window the same size as the old one.......certainly not 5 cm shorter. They are saying the sill was very low etc......but I find it hard to believe.

[John the builder]

don't pay them