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  • Hi Dougal,
    I recently built just outside Chch with Stonewood, it was my second build & it was totally stress free & enjoyable. It sounds to me as though you were changing goods & materials after the goods had been ordered, & maybe not paying enough attention to what was happening. I was at my site 2 or 3 times a week & if I had any queries, I got onto it immediately, & they were resolved without issue. Also some goods were discontinued during my build, but I was able to replace them with similar items at either the same cost, or more & sometimes less.
    Also, you did not answer Clark Kent's question. Did you change items after the goods were ordered?
    All I can say is, I would definitely build with Stonewood again.
    I am one very satisfied customer.