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  1. #1
    Join Date
    Jan 2009
    Posts
    178

    Default Tenancy Services misstating bond lodgement dates

    Bond received day 1.
    Bond final payment calculated as 23 working days later.
    Bond paid on day 22 with bank receipts.
    Tenant applies to tribunal on day 23.
    Tenancy tribunal issues receipt on day 27 saying cheque received on day 26.
    So according to tenancy services, I have breached the act. Tenant now believes I only paid after receiving tribunal notice.
    Ask TS to clarify the discrepancy as the date is critical because the matter is before the tribunal.
    TS resends exactly the same receipt.

    Adjudicator is going to do what?
    Last edited by crashy; 27-05-2019 at 04:11 PM.

  2. #2
    Join Date
    Jan 2012
    Posts
    1,034

    Default

    What do your bank records show?

  3. #3
    Join Date
    Jan 2009
    Posts
    178

    Default

    See above. Day 22

  4. #4
    Join Date
    Jan 2012
    Posts
    1,034

    Default

    Does the TS's receipt actually say received on day 26 or is it just dated 26th as the day it was processed. Either way pretty irrelevant as you have proof you paid on day 22. Show that proof to the adjudicator.
    Last edited by Learning; 27-05-2019 at 05:17 PM.

  5. #5
    Join Date
    Nov 2006
    Location
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    Posts
    5,774

    Default

    Quote Originally Posted by crashy View Post
    Adjudicator is going to do what?
    You should be safe. As long as you know the law pertaining to bonds. An interesting thing with bonds is that many professional landlords use direct debits for rent collection. Specifically banned in the RTA. Palace software even caters for the procedure!

  6. #6
    Join Date
    Nov 2006
    Location
    Cyberspace
    Posts
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    Default

    Quote Originally Posted by flyernzl View Post
    The RTA states "must be forwarded to the bond office within 23 working days".
    AH!

    At last, someone else who reads the law rather than the tenancy services web site.


 

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