1. Tenant complains about leak under sink on Friday night. Arrange to fix Monday. Accepted by tenant. Turn up on Monday as agreed, knock on the door, let in by his wife. After I leave I receive a nasty email from the tenant saying I have broken the law and invaded their privacy by not giving 48hrs notice of a repair. From now on demands an appointment (since when do tradesmen make appointments?)
2. Tenant requests deck railing repair. I state I will be on the property on Wednesday at 11am. Turn up at 11 and do the repairs. Leave 2pm. At 4pm tenant comes home from work. Rent is several weeks overdue. I decide to go over and hand him a 14 day notice. He states that paying rent in advance is optional, and he didn't move in until 5 days after the TA began, therefore is not late. He will pay when he is good and ready.
After leaving I receive another rude email. declaring that I had not given 24hrs notice to enter the property, and therefore my knocking on the door is a breach of the act. Tenants are "highly stressed and victimised by my repeated illegal entry and invasion of privacy".
I explain that I can enter the grounds any time, and knock on the door any time. And besides, 24hrs notice had been given for that date.
So what happens next time they want something fixed?
2. Tenant requests deck railing repair. I state I will be on the property on Wednesday at 11am. Turn up at 11 and do the repairs. Leave 2pm. At 4pm tenant comes home from work. Rent is several weeks overdue. I decide to go over and hand him a 14 day notice. He states that paying rent in advance is optional, and he didn't move in until 5 days after the TA began, therefore is not late. He will pay when he is good and ready.
After leaving I receive another rude email. declaring that I had not given 24hrs notice to enter the property, and therefore my knocking on the door is a breach of the act. Tenants are "highly stressed and victimised by my repeated illegal entry and invasion of privacy".
I explain that I can enter the grounds any time, and knock on the door any time. And besides, 24hrs notice had been given for that date.
So what happens next time they want something fixed?
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