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  1. #61
    Join Date
    Jan 2012
    Posts
    1,034

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    An interesting article in stuff. .
    https://i.stuff.co.nz/business/11364...CMmfnNsbZ5AXZ8

  2. #62

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    Quote Originally Posted by Learning View Post
    Simple . Normal wear and tear are not chargeable to the tenant, and never have been. In order to cover oneself the landlord needs to get the carpet cleaning service to write on the invoice that the carpets were dirty as evidenced by the volume of dirt taken out.

    Pictures taken before and after can also help.

  3. #63
    Join Date
    May 2004
    Posts
    2,795

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    Quote Originally Posted by mrsaneperson View Post
    Simple . Normal wear and tear are not chargeable to the tenant, and never have been. In order to cover oneself the landlord needs to get the carpet cleaning service to write on the invoice that the carpets were dirty as evidenced by the volume of dirt taken out.

    Pictures taken before and after can also help.
    I helped a young relative with a TT case that included a large carpet claim from the landlord. He produced at the hearing an A4 sized colour printout of a mark on the carpet. It looked huge and shocking.

    Fortunately the young person was well advised ;D and we produced our own photos. The photo of the room with the marked carpet showed a pattern maybe 20 times smaller than the landlord's blown up photo.

    (The landlord's claim had 13 items, totalling much much more than the bond. 12 were thrown out, and the one that was not was accepted by the tenant from the outset.)

  4. #64
    Join Date
    Aug 2003
    Posts
    7,638

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    The landlord probably should have refunded the bond minus the carpet cleaning fee and then the case would never have gone to the tribunal. I personally think the tenants should get the carpets professionally cleaned - they're just taking their own dirt out - and that's acceptable IMHO.

    cheers,

    Donna
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  5. #65

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    Quote Originally Posted by donna View Post
    The landlord probably should have refunded the bond minus the carpet cleaning fee and then the case would never have gone to the tribunal. I personally think the tenants should get the carpets professionally cleaned - they're just taking their own dirt out - and that's acceptable IMHO.

    cheers,

    Donna
    Agreed. Unless there were other things for the bond money to be held in dispute. There's a box for money to be held in dispute on the bond refund form , true it would vex the tenant more holding the entire amount back .


 

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