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Carpet clean at end of tenancy.
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Originally posted by Learning View PostAn interesting article in stuff. .
https://i.stuff.co.nz/business/11364...CMmfnNsbZ5AXZ8
Pictures taken before and after can also help.
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Originally posted by mrsaneperson View PostSimple . Normal wear and tear are not chargeable to the tenant, and never have been. In order to cover oneself the landlord needs to get the carpet cleaning service to write on the invoice that the carpets were dirty as evidenced by the volume of dirt taken out.
Pictures taken before and after can also help.
Fortunately the young person was well advised ;D and we produced our own photos. The photo of the room with the marked carpet showed a pattern maybe 20 times smaller than the landlord's blown up photo.
(The landlord's claim had 13 items, totalling much much more than the bond. 12 were thrown out, and the one that was not was accepted by the tenant from the outset.)
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The landlord probably should have refunded the bond minus the carpet cleaning fee and then the case would never have gone to the tribunal. I personally think the tenants should get the carpets professionally cleaned - they're just taking their own dirt out - and that's acceptable IMHO.
cheers,
DonnaEmail Sign Up - New Discussions, Monthly Newsletter, About PropertyTalk
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Originally posted by donna View PostThe landlord probably should have refunded the bond minus the carpet cleaning fee and then the case would never have gone to the tribunal. I personally think the tenants should get the carpets professionally cleaned - they're just taking their own dirt out - and that's acceptable IMHO.
cheers,
Donna
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Thankyou erinak that is the precise question I have. The tenants signed TA which says they have to have the carpets cleaned professionally when they leave. So, although the Property management company have this as a signed clause it would seem that the tenants dont have to do this by law. I wonder if this has been tested. I would have thought a signed contract is just that.
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Originally posted by JaMa View PostYes, reading the rest of the thread after posting this I see the replies. This stipulation was put in the TA by the PM.
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Originally posted by mrsaneperson View PostThats why the wording has to state ""we recommend the use of professional carpet cleaner"". Follow this up with a wee chat with the tenant and explain you are not demanding they do use a professional , only that it will serve their best interests to do so rather than they get billed afterward.
Yet threatening to bill them afterwards?
Reminds my of the lady here a while back that thought it was ok to connect her sewer to the storm water system because it would be cheaper than getting it done properly.
SMH
SpacemanLast edited by donna; 16-10-2019, 01:01 PM. Reason: Adhere to our rules and do not attack the person.
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It is in both the best interests of landlord and tenant to have the carpet cleaned by a professional.
I've had plenty of experience in this regard, maybe you haven't, whereby the tenant doesnt clean them at all or does a botchup job with a rug doctor. The end result is I have to call a professional in and the tenant gets landed with the bill.Last edited by donna; 16-10-2019, 01:10 PM.
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Originally posted by mrsaneperson View PostThats why the wording has to state ""we recommend the use of professional carpet cleaner"". Follow this up with a wee chat with the tenant and explain you are not demanding they do use a professional , only that it will serve their best interests to do so rather than they get billed afterward.
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It is illegal to require professional carpet cleaning at the end of the tenancy.If there is a problem with the carpet caused by the tenant beyond reasonable wear and tear, you are of course able to seek redress. But, let's be very clear and honest here, thats not what you are trying to do. You are trying to insist that the tenant gets the carperts professionally cleaned (which is unenforceable under the RTA) and if they don't want to you threaten them with a bill or black marks against their name in the TT.
Cheers
SpacemanLast edited by donna; 16-10-2019, 01:10 PM. Reason: Still attacking the person - stop or you'll be banned
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Spaceman and Keys are plain envious at their lack of perceived enforceability regarding this issue of getting the tenant to properly clean the carpets. Keys in particular is letting his own clients down by his short-sightedness.
I've had no issues regarding the recommendation of carpets to be cleaned by a professional. Simply put it serves to protect the best interests of incoming and outgoing tenants as well as the landlord. Is it enforceable?
Simply put if the carpets are found to be dirty and I have to get a professional to correct the situation, yes.
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