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  1. #1

    Default PM invoiced me for consultations with tradesmen and myself.

    I was staggered to receive an invoice for $250 from my PM for the time she spent consulting with tradesmen and a couple of meetings with me at the property. Apparently a few tradesmen came to assess the work required, but found it beyond their expertise and only one accepted the job.
    I have never been invoiced previously for this type of situation and I assumed that this would have been covered by the management fees I pay. I also feel that the PM should have at least itemised each consultation, along with the duration of each visit.
    I wonder if this is normal practice and, if so, I certainly won't mind paying the invoice.

  2. #2
    Join Date
    May 2004
    Posts
    2,574

    Default

    What does the contract say?

  3. #3
    Join Date
    Nov 2006
    Location
    Cyberspace
    Posts
    5,630

  4. #4

    Default

    Artemis, I am not at home at the moment to check the contract. I have a new PM in the same agency I have had for a few years, but previous PMs did not charge me for their services. It just seems an excessive amount to pay. My neighbour works in this agency, so I had better sound her out about it. My query to the forum is just to gauge whether this is a normal practice. Thank you.

  5. #5
    Join Date
    Dec 2007
    Location
    Hamilton
    Posts
    189

    Default

    Ive paid for a PMs time before in a TT situation and also in a case where a tenanted property was being renovated in that a fair amount of time was involved. Little things I hadnt even thought of things like Asbestos considerations, access of a shared driveway, a string of health & safety stuff.
    For the TT case we were billed for 2 hours @ $50 per hour. The hearing only went on for 15 minutes but with the amount prep and stuff + the professional presentation was easily good value compared to what other professional like a lawyer might charge. Im originally from California so to get a professional person who knew what the heck they were doing at only $50 an hour was great value. Might add in my experience NZ has some excellent Property Managers at budget rates.

  6. #6
    Join Date
    Aug 2003
    Posts
    7,445

    Default

    It's a tough one - if they're doing work on your behalf then they get paid - as their time is money just like anyone's however some PMs charge it as a percentage of the bill. I was being charged 15% + GST of the invoice amount. After a few years I balked at it and now I don't get charged at all.

    cheers,

    Donna
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  7. #7
    Join Date
    Mar 2010
    Location
    Lower Hutt
    Posts
    374

    Default

    Quote Originally Posted by arniew View Post
    I was staggered to receive an invoice for $250 from my PM for the time she spent consulting with tradesmen and a couple of meetings with me at the property. Apparently a few tradesmen came to assess the work required, but found it beyond their expertise and only one accepted the job.
    I have never been invoiced previously for this type of situation and I assumed that this would have been covered by the management fees I pay. I also feel that the PM should have at least itemised each consultation, along with the duration of each visit.
    I wonder if this is normal practice and, if so, I certainly won't mind paying the invoice.
    Whats stipulated in your management agreement with respect to facilitating maintenance?

    Its a mix bag with respect to which agencies put a fee on r & m....
    Fraser Wilkinson
    www.managemyrental.co.nz
    Wellington / Lower Hutt / Upper Hutt / Porirua


 

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