Hello. We recently accepted a quote for some work to be carried out on a roof within our body corporate. The quote was for circa $6,000. It was thought that there may need to be some roofing replaced, but this was not the case. The fix equated to two workers taking about 6 hours to perform what hopefully fixes a leak. They used a harness, which was there only overhead apart from their labour. My question is, since we accepted their quote, do we have to pay what was quoted? Paying $1,000 + GST per hour for two roofing laborers doesn't seem like great value! Thanks for any replies.
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An accepted quote vs actual work carried out.
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Yes, the quote was for the work anticipated to be done. You accepted it.
Would you be keen to pay $12k if the contractors spent the equivalent time/effort to reflect that amount? Or, would you be on here bitching that they did not stick to their quote?
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Unless the BC rules for the complex don't allow it, the BC can have work done on estimate or time / materials basis rather than a quote.
In any case, the contract needs to be specific about the outcomes, and it sounds like his was not the case (roof replacement, maybe or maybe not). It is up to the BC to be clear about requirements and make sure the contract (quote and acceptance) reflects that.
However, I would have a civil chat with the firm and see if there can be a reduction.
Leaks can be very tricky and quotes have to allow for 'who knows what'. The firm can be asked to quote options separately- so additional cost if roofing [up to xx sq m] needs to be replaced for example. That is more work for the BC but there is a cost to saying 'just fix it'.
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As artemis says it sounds like there's a step missing in the process. How can they provide a 'quote' without first assessing what needs to be done and what's required (time and materials) for the fix?
They should have provided an 'estimate' and then done the assessment (which could have been on an hourly rate) and then the quote would have been for exactly what they actually did.
I never accept quotes with first getting an estimate (done for free usually) - though for roof work paying for them to get up there isn't unreasonable.
cheers,
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