I hope they change the wording. Cool landlord...? Is this genuine compliment or condescending?
I think I feel at the moment a bit cynical about some tenants after having had a bad experience and it seems I got into another problematic tenant. So, I am a bit paranoid about some 'tenants' and that is why I may be feeling a bit uncomfortable of this wording.
By the say, my old tenant never showed me the community service card that she said she had. She said she would arrange the insulation, but never did. The new one now also says her community service card will be posted soon. When is soon? It seems the word 'soon' does not have any limit.
I would like to have the insulation done soon, but my tenants were/are too cool.
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