Not sure where things stand on this one.
The lights in one section of the house blew (apparently the fuse went early one morning, old type with the wire wrapped around that plugs in). Tenant doesn't contact me but contacts a friend who has some of her own properties and a handyman goes around. Doesn't fix the problem. Tenant contacts another friend and somehow a sparky is arranged and turns up. Says the fault is due to loose wiring in the bathroom so replaces the lights (one of two sets in the room).
Next day it blows again, no lights in that section of the house. Tenant still hasn't contacted me.
Next day I send through a rent increase notification (not out of the norm, still below market).
The following morning I receive a text from the tenant asking me to call. I do and she advises the above (which started the Friday, its now Monday). I don't want to muck around (its electrical) so I manage to arrange for someone to be out there in a few hours.
The sparky I arranged says its the bathroom and changes the other set of lights in there (both set now replaced by different people). Early the next morning (Tuesday) the tenant texts me, lights have blown again. Same sparky is contacted and will come back to check it out. Installs safety switch and advises tenant to let him know if it blows again. Tenant lets me know this is what has been done and what they have been advised.
Friday the tenant texts me and says it blew once Wednesday and twice Thursday. Contacting the sparky as he advised last visit. Sparky is booked to come out again Monday.
Haven't had the account and report through from the company yet, but now its 3 visits, first 2 didn't resolve the issue with items replaced that may not have needed to be (lights).
This evening the tenant forwards the invoice from the first sparky that was arranged without my knowledge, and after some handyman fiddled around with things, and expects me to pay the bill.
I'd already arranged to call her later this week (before she sent the invoice to me), but as she didn't bother to advise me of any issue and went ahead and organised people to come out, I feel I'm more of a third party. Had I been notified after the first time, I would have arranged a local sparky who I have used before and am confident in his workmanship. As I wasn't advised until 3 days and several incidents later, I had to use someone further away and more expensive.
Who should cover the first sparky's invoice?
I'll also be making it clear that the tenant needs to let me know when there are any issues.
Thanks for your wisdom.
The lights in one section of the house blew (apparently the fuse went early one morning, old type with the wire wrapped around that plugs in). Tenant doesn't contact me but contacts a friend who has some of her own properties and a handyman goes around. Doesn't fix the problem. Tenant contacts another friend and somehow a sparky is arranged and turns up. Says the fault is due to loose wiring in the bathroom so replaces the lights (one of two sets in the room).
Next day it blows again, no lights in that section of the house. Tenant still hasn't contacted me.
Next day I send through a rent increase notification (not out of the norm, still below market).
The following morning I receive a text from the tenant asking me to call. I do and she advises the above (which started the Friday, its now Monday). I don't want to muck around (its electrical) so I manage to arrange for someone to be out there in a few hours.
The sparky I arranged says its the bathroom and changes the other set of lights in there (both set now replaced by different people). Early the next morning (Tuesday) the tenant texts me, lights have blown again. Same sparky is contacted and will come back to check it out. Installs safety switch and advises tenant to let him know if it blows again. Tenant lets me know this is what has been done and what they have been advised.
Friday the tenant texts me and says it blew once Wednesday and twice Thursday. Contacting the sparky as he advised last visit. Sparky is booked to come out again Monday.
Haven't had the account and report through from the company yet, but now its 3 visits, first 2 didn't resolve the issue with items replaced that may not have needed to be (lights).
This evening the tenant forwards the invoice from the first sparky that was arranged without my knowledge, and after some handyman fiddled around with things, and expects me to pay the bill.
I'd already arranged to call her later this week (before she sent the invoice to me), but as she didn't bother to advise me of any issue and went ahead and organised people to come out, I feel I'm more of a third party. Had I been notified after the first time, I would have arranged a local sparky who I have used before and am confident in his workmanship. As I wasn't advised until 3 days and several incidents later, I had to use someone further away and more expensive.
Who should cover the first sparky's invoice?
I'll also be making it clear that the tenant needs to let me know when there are any issues.
Thanks for your wisdom.
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