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If they are not communicating with you, then I would say the disputes tribunal is the way to go. You can apply online now, also the decisions are now public - https://www.disputestribunal.govt.nz.../apply-online/
How much did you give them?
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IF all you want is your deposit back, and you can be bothered, look up the senior managers and directors of the company online and email/facebook them all advising of the bad behaviour and giving them a chance to fix it before you go to legal channels. That will probably solve it without you having to leave your office.
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