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  1. #1
    Join Date
    Apr 2012
    Posts
    178

    Default Property Management incompetence

    Just wondering do property managers have any authority they report to like Real Estate Agents? I'm guessing they don't as it seems anyone can do it. What do you do if their incompetence has cost you money in unpaid rent and damage which is unlikely to be retrieved?

  2. #2
    Join Date
    May 2008
    Location
    Manukau Auckland
    Posts
    1,049

    Default

    Quote Originally Posted by RHarris View Post
    Just wondering do property managers have any authority they report to like Real Estate Agents? I'm guessing they don't as it seems anyone can do it. What do you do if their incompetence has cost you money in unpaid rent and damage which is unlikely to be retrieved?
    Nope. Property Managers are NOT governed by any body.

    Shane

  3. #3
    Join Date
    Jan 2004
    Location
    Wellington, New Zealand, New Zealand
    Posts
    456

    Default

    They have every authority to exercise NZ Tenancy Law as a landlord does and no more or no less than a Real Estate Agent does.

    You have authority to apply to the Disputes Tribunal for recourse from them if you are out of pocket as a result of thier mis-management

    Also a good agent should have also named the property owner as a LL party on a tenancy agreement - allowing the owner every right to make applications with the Tenancy Tribunal themselves

  4. #4
    Join Date
    Jul 2011
    Location
    Tauranga
    Posts
    2,769

    Default

    Have just got rid of one myself who constantly paid rent late. Have since heard stories (be them true or not) that other owners have been invoiced for repairs which were never carried out - did affect my property as any maintenance we organised ourself. Really need a rate my PM website.

  5. #5
    Join Date
    Apr 2012
    Posts
    178

    Default

    Quote Originally Posted by Cassandra View Post
    Also a good agent should have also named the property owner as a LL party on a tenancy agreement - allowing the owner every right to make applications with the Tenancy Tribunal themselves
    I was hoping the idea of having a property manager is you don't go through this hassle of Tenancy Tribunal yourself.

    I thought that maybe property managers that are divisions of Real Estate agencies might have more rules applied through REINZ.

    I guess an option is to take the property managers to disputes tribunal. It seems that the property management fees already paid were a waste of money as they weren't managing the property well enough.

  6. #6
    Join Date
    Jan 2004
    Location
    Wellington, New Zealand, New Zealand
    Posts
    456

    Default

    Quote Originally Posted by RHarris View Post

    I thought that maybe property managers that are divisions of Real Estate agencies might have more rules applied through REINZ.
    Yes.

    https://www.reinz.co.nz/reinz/public...agers_home.cfm

  7. #7
    Join Date
    Apr 2012
    Posts
    178

    Default

    Quote Originally Posted by Maccachic View Post
    Have just got rid of one myself who constantly paid rent late. Have since heard stories (be them true or not) that other owners have been invoiced for repairs which were never carried out - did affect my property as any maintenance we organised ourself. Really need a rate my PM website.
    Not a bad idea having a feedback site. I find 50% of managers know what they're doing and 50% are useless. The standard just isn't good enough for how much money they take. They just seem to have a free reign to be useless.

  8. #8
    Join Date
    Apr 2012
    Posts
    178

    Default

    Quote Originally Posted by Cassandra View Post
    Thanks. Yes a qualification and authority for them is a good idea.

  9. #9
    Join Date
    Jul 2011
    Location
    Tauranga
    Posts
    2,769

    Default

    Yes I stuck with them for a while as they did place good tennants and its hard with no personal recomendations to pick a new one, at the risk of jumping from the pot into the fire so to speak.

    I did look through TT orders in regards to the PM companies I was considering but other than that not a lot to go on.
    Last edited by Maccachic; 15-08-2012 at 10:58 AM.

  10. #10
    Join Date
    Jan 2004
    Location
    Wellington, New Zealand, New Zealand
    Posts
    456

    Default

    Word- of- mouth referrals from satisfied property owners are the best testimonials for either independent PM's and REINZ PM's


 

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