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  1. #21
    Join Date
    Aug 2010
    Posts
    2,630

    Default

    Look, I'm not being picky here, but in that email you sound young, inexperienced and a bit whiney if I'm honest. No offence intended. I think you ARE young and inexperienced.

    I'd have been more forceful than that, with a letter 1/4 the length basically saying what you're prepared to do, and if they don't like it you'll see them in the TT. Give them a date to reply by, or further action will be taken.

  2. #22

    Default

    thanks! yes i am young, AND inexperienced!
    so no offence taken. I actually haven't sent the email yet realized it was sitting in my drafts.

    Will do!

  3. #23
    Join Date
    May 2004
    Location
    Bay Of Plenty, NZ
    Posts
    3,604

    Default

    How would you react, receiving the email you're about to send? Would you take the sender seriously?

    I suggest you print the draft off and give it to someone older to read. Watch their reaction.

    Remember to NOT be emotive, just logical, stating the facts, the outcome that you want and by what date you want that outcome. Don't threaten. If you say you will go to TT if they haven't responded by xxx date, then make sure you follow through and make a TT application.
    Patience is a virtue.

  4. #24
    Join Date
    Jan 2010
    Location
    Hibiscus Coast
    Posts
    1,800

    Default

    As far as the carpet is concerned, would your contents insurance not cover that?

    I too had a tenant in an apartment that damaged the carpet with fanta, felt pens and cigarettes (altho NO smoking allowed) and she was charged proportionately for new carpet. The old (5 years) carpet had been discontinued so the owner agreed to recarpet the rest of the apartment at their cost. Her share came out of her bond.

    How would you feel if the boot was on the other foot and that was your property??

  5. #25
    Join Date
    Jan 2010
    Location
    Hibiscus Coast
    Posts
    1,800

    Default

    Quote Originally Posted by misszoolander View Post
    Only thing is will I get stung if I replace the stained carpet from the wardrobe? I am willing to put new carpet in the wardrobe..
    I am honestly sick to death with this property manager, I lost my job earlier in the year and have been paying $555 in rent a week which has put me under huge financial stress, paid a beak lease fee ($480) 2 months ago and only just recently did they find someone (I had previously organised for someone to take over the lease but they opted out as soon as I signed a new lease which means im paying to leases atm ). I am so poor now that I have to walk 3 hours to get to work because I cannot afford money for the bus. This is my first ever lease and honestly I'm so disheartened by the whole thing my hair is falling out, and my skin is out of control from the stress of it.

    It would help if my PM was nice and offered to give me some advice or even willing to talk to me on the phone but she always threatens me with words like "court" even though I have never ever missed rent and never disagreed to fix repairs. She makes me feel very uncomfortable when i ask about things like rent in advance and she didn't want me at the final inspection? She talks to me like I'm dumb and stupid. She threatens me telling me that if the house isn't immaculate she will keep making me pay rent even though they have someone that wants to move in straight away. Just to clarify I spent 3 days by myself scrubbing and polishing EVERYTHING for the final inspection, everything from steam mopping the hardwood floors four times, to washing the walls three times so they look spanking new. Spent the very last bit of my money on 80 dollers worth of cleaning products, flatmate paid for rug doctor thank god!

    I swear to god this is a very light stain, and if she does take me to court demanding the whole carpet be replaced not repaired I don't know what on earth im going to do, I simply am at my wits end
    It must've been VERY VERY dirty if it took 3 days of scrubbing and cleaning. Perhaps that is indicative of how well the carpet was looked after and how much care you placed on someone elses property?? As a PM I would use that in mediation against you.

  6. #26

    Default

    Quote Originally Posted by Meehole View Post
    It must've been VERY VERY dirty if it took 3 days of scrubbing and cleaning. Perhaps that is indicative of how well the carpet was looked after and how much care you placed on someone elses property?? As a PM I would use that in mediation against you.
    I haven't lived there for the last two months, so it was pretty dirty because my old flatmate stayed on but I spent alot of money etc and cleaned it up.

    From a landlords prescriptive I would understand if it was a huge stain and lots of them, but its only a VERY light stain that you can only see in certain light and it's the ONLY stain. If the carpet was absolutely atrocious of course I would be willing to give up my whole bond, but its not. end of story.

    Anyway to the other posters who want an update..

    this is what she pretty much said,

    She can't do anything about the carpets as new tenants have moved in, she said that after the new tenants move out I will be liable to replace the carpets. She also wants 500 dollers to professionally clean the carpets as it's in the tenancy agreement, which i know is a breach of the RTA.

    I told her I am requesting mediation.

  7. #27
    Join Date
    Nov 2006
    Location
    Cyberspace
    Posts
    5,774

    Default

    Quote Originally Posted by misszoolander View Post
    I told her I am requesting mediation.
    That will be interesting. Remember, mediation is by agreement.

  8. #28

    Default

    yeah, thought it would be better to see how things go in mediation, rather then get my name on the tribunal site online, however If we can't agree that seems like my only option.

  9. #29
    Join Date
    Jan 2010
    Location
    Hibiscus Coast
    Posts
    1,800

    Default

    Anyway to the other posters who want an update..

    this is what she pretty much said,

    She can't do anything about the carpets as new tenants have moved in, she said that after the new tenants move out I will be liable to replace the carpets. She also wants 500 dollers to professionally clean the carpets as it's in the tenancy agreement, which i know is a breach of the RTA.

    I told her I am requesting mediation.

    My last comment here as it is all getting a bit weird, it's either chinese whispers or a PM who doesn't know her a#4e from her elbow??
    Last edited by Meehole; 19-03-2012 at 09:59 PM. Reason: Spelling

  10. #30
    Join Date
    Jun 2004
    Posts
    10,404

    Default

    Quote Originally Posted by misszoolander View Post
    She can't do anything about the carpets as new tenants have moved in, she said that after the new tenants move out I will be liable to replace the carpets. She also wants 500 dollers to professionally clean the carpets as it's in the tenancy agreement, which i know is a breach of the RTA.
    So she wants you to replace the carpet sometime in the future (when the current tenant moves out) and will want to hold the bond until then? Weird!

    I gather that the carpet hasn't been cleaned yet so she wants you to pay to clean the carpet after the current tenant moves out? Probably want them to pay as well.


 

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