Hi All
I have been watching with interest the comments on this forum for the last few days. I am reluctant to get into a discussion about an individual clients business on a public forum. I will however say that I have personnaly reviewed the issues raised in this forum by our client and am satisfied with the provision of service, professionalism, consultation and execution of service our client received. I believe we represented her interests well, protected her interests completely, increased her rental return in a falling market, and improved the capital value of the property. What more can we do. We manage property for many hundreds of owners who live offshore and provide a high standard of service to them all. Any difficulties that very occaisionally occur are dealt with quickly and efficiently between the parties in a professional manner. Not on a public forum. I will clear up one misconception. We have not fired our client and in fact continue to manage the property professionally. Nor has she given us notice or appointed an alternative manager. One of my partners will be in London in a few days specifically to meet many of our clients who live there, and in other parts of Europe. An invitation was extended many weeks ago to this client to meet with him. What we have told her is extended to our client the opportunity if she chooses to place the property under alternative management if she is unhappy with us. We believe that is a fair and reasonable approach. It is her decision. She has acknowledged herself in this forum that we are a 100 times better than her previuos managers who were a major branded company.
Until further notice we will manage her property affairs in her interests, with complete professionalism. I refer all of the readers to our web
site www.allenrealty.co.nz for information and references from satisfied clients. This email is not intended as a defence of my company because as I have said I am happy and comfortable with the sevice provision. I simply place the alternative view before readers and I invite them to make their own decision based on both viewpoints. Have a safe and happy xmas.
Regards
Pat Allen
Allen Realty
I have been watching with interest the comments on this forum for the last few days. I am reluctant to get into a discussion about an individual clients business on a public forum. I will however say that I have personnaly reviewed the issues raised in this forum by our client and am satisfied with the provision of service, professionalism, consultation and execution of service our client received. I believe we represented her interests well, protected her interests completely, increased her rental return in a falling market, and improved the capital value of the property. What more can we do. We manage property for many hundreds of owners who live offshore and provide a high standard of service to them all. Any difficulties that very occaisionally occur are dealt with quickly and efficiently between the parties in a professional manner. Not on a public forum. I will clear up one misconception. We have not fired our client and in fact continue to manage the property professionally. Nor has she given us notice or appointed an alternative manager. One of my partners will be in London in a few days specifically to meet many of our clients who live there, and in other parts of Europe. An invitation was extended many weeks ago to this client to meet with him. What we have told her is extended to our client the opportunity if she chooses to place the property under alternative management if she is unhappy with us. We believe that is a fair and reasonable approach. It is her decision. She has acknowledged herself in this forum that we are a 100 times better than her previuos managers who were a major branded company.
Until further notice we will manage her property affairs in her interests, with complete professionalism. I refer all of the readers to our web
site www.allenrealty.co.nz for information and references from satisfied clients. This email is not intended as a defence of my company because as I have said I am happy and comfortable with the sevice provision. I simply place the alternative view before readers and I invite them to make their own decision based on both viewpoints. Have a safe and happy xmas.
Regards
Pat Allen
Allen Realty
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