Originally posted by Don't believe the Hype
View Post
I am on the shore and went with a mobile manager initially and they allocated me Takapuna as my branch, then I was given a manager who I had personally asked for in Highbrook and he was really good and was promoted so they then gave me a manager in Manukau who was also good and got promoted.
I tried for a while to find out who my manager was, and was given some turkey in West Auckland who was hopeless, so I instead just worked with my mortgage broker.
I haven't been in expansion mode so wasn't using my broker, and tried to deal directly with BNZ Business Centre, who have now given me a bank manager in Christchurch, which really made me laugh.
I am now starting the circle again and going back to a BNZ Mobile manager in Auckland, once I track the right person down.
Its not unusual, same thing happens with ASB and Westpac whom I am also with, they change bank managers faster than they change their underpants.
Had lots of good managers with all these 3 banks so they get promoted.
Only bank I never had good managers and had really bad systems was ANZ so will never ever deal with them again.
I wish they had never taken over National Bank, is that the name, the one with the Horse, I had them since University days, and they were always great to deal with.
Comment