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Can I recover excess $500 of my landlord insurance claim from my tenant's bond?

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  • Can I recover excess $500 of my landlord insurance claim from my tenant's bond?

    Happy new year everyone.
    My tenant is checking out. His wife put a patch of 10cm x 10cm dark dye stain on the carpet in the middle of a room. He tried and a specialist cleaner tried to remove it. They were all failed. The stain patch is in a very obvious position and no way to hide it. It defiantly will devalue the house. My insurance policy is covering carpet with $500 excess. Am I allowed to recover the $500.00 from his bond?
    Thank you very much for advice.
    Last edited by Eva2011; 12-01-2018, 09:31 PM.

  • #2
    Nope. Not unless you can prove in the Tenancy Tribunal that it was a deliberate act, and this is highly unlikely.

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    • #3
      If you have malicious damage by tenants insurance, you can never claim the excess.

      www.3888444.co.nz
      Facebook Page

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      • #4
        Thank you Nice and Keys.
        The dye stain was not a malicious damage.
        I have to say it is unfair to landlords. We have to pay for tenants' mistakes.

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        • #5
          Originally posted by Eva2011 View Post
          I have to say it is unfair to landlords. We have to pay for tenants' mistakes.
          Welcome to residential property investment.
          Squadly dinky do!

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          • #6
            Why wouldn't you just get the tenant to fix it, if they are reasonable people and you have a good relationship with them then it shouldn't be an issue?
            Fraser Wilkinson
            www.managemyrental.co.nz
            Wellington / Lower Hutt / Upper Hutt / Porirua

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            • #7
              To FJW:
              Yes, The tenant agreed to try to fix. He tried himself and a specialized cleaner tried as well. They were all failed. The stain just can't be removed.
              Last edited by Eva2011; 16-01-2018, 04:56 PM.

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              • #8
                Originally posted by Eva2011 View Post
                To FJW:
                Yes, The tenant agreed to try to fix. He tried himself and a specialized cleaner tried as well. They were all failed. The stain just can't be removed.
                Professional patcher could do the trick depending on the type of carpet and if you have some spare offcuts

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                • #9
                  Originally posted by FJW View Post
                  Why wouldn't you just get the tenant to fix it, if they are reasonable people and you have a good relationship with them then it shouldn't be an issue?
                  Because it takes time.
                  This would be after their tenancy has finished and you are wanting to get the place relet.
                  Waiting for the ex tenant to fix things could cost you money - they had the chance while they were in the place and paying rent.

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