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  • Roof replacement query

    Hi There,

    If I was promised verbally during the whole roof replacement quote process that they make sure that house is going to be weathertight everyday and if there were leaks 2 times due to things missed, would you expect a compensation or price concession from roofers?

    Just throwing a post to see if anyone has any experience.

    Many Thanks for sharing experiences.

  • #2
    Not a problem. Pop them a copy of your agreement regarding the leeks and I'm sure you will get compensation.

    www.3888444.co.nz
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    • #3
      Was there much water damage as I suspect they would only cover the damage.

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      • #4
        It depends how to prove your points about the verbal agreement. If you have a counter signed note about the quoted work, you may claim remedy defects and compensation for damage like paint work.
        No contract - no claim, but based on a fully paid bill you could request remedy work for substandard work or poor workmanship.

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        • #5
          A verbal promise means you can expect a verbal 'sorry' if things go wrong.

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          • #6
            a matter of "all care and no responsibility"?

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            • #7
              I'm interested in this thread as we're getting our roof replaced early next year as part of a reno, so I'm keen on how you get the weather tightness assurance locked in with either builder or roofer. Maybe it's best to use that shrink wrapping stuff - has anyone used it? We are extending, plus replacing cladding etc.

              cheers,

              Donna
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              • #8
                Thank you all for your replies. Really appreciated! I think that I got the picture.

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                • #9
                  Originally posted by donna View Post
                  I'm interested in this thread as we're getting our roof replaced early next year as part of a reno, so I'm keen on how you get the weather tightness assurance locked in with either builder or roofer. Maybe it's best to use that shrink wrapping stuff - has anyone used it? We are extending, plus replacing cladding etc.

                  cheers,

                  Donna
                  ..
                  you could be in for 20k and perhaps extra scffold charges..

                  consider saving that $$$ and assume some of builders risk?

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