Yes I'm happy with my property manager and she has talked to the tenants. The plumber is recommended by the property manager, so I can't vouch for him, but I also have a builder friend who has checked the places out and may do some of the work suggested by the plumber. I have quotes for most of the work already, I'm just waiting on my builder friend's recommendation of the priority order of work, but he's been a bit slow in replying due to being busy. He's a great reliable builder but crap at answering emails.

I'm pretty sure the problem goes beyond the tenants not airing the house out. One of them regularly cleans with anti-mould products but it just grows back as fast as she can get rid of it. I have already installed vent fans in the bathrooms too.
I agree it makes good sense to do the outer work first before fixing up any interior surfaces, Tan, I will keep your recommendation in mind. I've been trying to run some numbers and I'm figuring that it should take 2-3 years of the portfolio's income to pay for all the work. If I spread the work out over two years I should be able to avoid increasing my borrowing. E.g. do the roof, gutters, drains, and maybe insulation this year, followed by new paint and possibly a vent system next year.
Perhaps I should leave the ventilation system till nearly last, and see what difference the other measures make. What about supplying the tenants with a de-humidifier instead?
I just checked the dbh website and see that the median rent in the area has risen since I last checked it, so that's encouraging. I might be able to justify a rent raise later this year.
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