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  • Hotel investors say rates, rent unpaid

    Hotel investors say rates, rent unpaid

    4:00AM Thursday May 28, 2009
    By Anne Gibson Investors who bought rooms in Wellington's Holiday Inn developed by Nigel McKenna are complaining they are owed money.
    Some have not had their guaranteed rent for months, they say, although McKenna's business has attributed problems to computer errors. About 300 investors bought rooms in the high-rise hotel based on rental assurances which they entered into with one of McKenna's companies which has the hotel management contract.
    Anton Nadilo, of financial business My Money Mentor in Wellington, said yesterday that two of his clients had bought rooms in the $100 million hotel and were owed $10,000 but he knew of many other people also owned money. Nadilo stressed he had not advised the clients to buy the properties and he only wanted to help them out.
    One Wellington lawyer is working with a group of 30 disgruntled investors understood to be owed $80,000 to $90,000.
    Nadilo said the investors were astonished when both rent and rates were left unpaid for weeks.
    In March, the Herald also received emails and calls from another couple owed thousands from their Holiday Inn room. That dispute dated back to August last year and the couple contemplated occupying the room to lock out hotel guests. Seeking Melview's comment on that situation via its external public relations executive eventually resulted in that couple's rent being paid.

    Paul Evans, director of hotels at McKenna's Galway Tourism Investment Group, reassured the investors and answered their concerns about late Wellington City rate payments.

    "We can confirm that payment for your rates was paid by us the other day and council will also confirm this once they have had time to reconcile the payment. We have previously paid rates to Wellington City Council, however we have experienced some issues when we upgraded our accounting software, so apologies again for the late payment of your return," he said.
    "I can advise that the hotel is doing extremely well and forecast occupancy is also looking strong to the end of the year. The hotel also continues to be a market leader within its competitor set and is now very well recognised within the city."
    Melview's spokesman said the matter was a simple misunderstanding and there was no cash flow issues at Melview. To raise these, he said in March, would be potentially extremely damaging for Melview and he asked the Herald not to publish details of the dispute which had been resolved.


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  • #2
    I wonder if the investors are local or offshore - e.g. Asia based? Maybe they'd like to share their experience in this discussion? ...And in doing so raise the awareness etc - talking about it here certainly helped the Blue Chip investors where assistance was offered and hence the proceedings against Bryers and co.

    The management of the Hotel should have been outsourced to a non-McKenna outfit to offer the Investors peace of mind that an independent business is running the show.

    Our apartment in Melbourne is corporately managed by an independent business and it allowed the apartment owners to collectively bring the developer to task for some shoddy workmanship in the build. I doubt this would have been possible had the developer owned the body corporate.

    The lesson I get from this Wellington Hotel investment is - do not invest in Hotels, Resorts etc unless the day to day management is outsourced to a non-related business and the management is reviewed every year and put out to tender if necessary.


    Cheers,

    Donna
    Last edited by donna; 28-05-2009, 10:26 AM.
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    • #3
      no cause for concern ...just another ....'computer glitch'!

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      • #4
        yeah 'computer glitch' has replaced the 'oh the cheque must be lost in the post'.

        Cheers,

        Donna
        SEARCH PropertyTalk, About PropertyTalk

        BusinessBlogs - the best business articles are found here

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        • #5
          I know someone who owns a number of apartments in a Wellington building, some of which are leased to an operator.

          The operator pays rates quarterly, but charges owners for them every month! They also charge more than the actual body corp charges are, and even then often don't forward the money to the body corporate.

          The way around it of course is to pay all expenses yourself. There are some very dodgy operators out there, this is certainly not an isolated incident.

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