I need advice on this please.
When we first moved in a year ago, we have asked to change the fixed shower head to our own flexi shower. Our landlord had readily agreed to do so and told us that since he's a builder, he will have 'his' plumber come in to change it. This was done before we moved in. We moved out of the property 2 weeks ago. Before we moved out of the property we have informed him that we would like to remove our flexi shower. At first he said he don't remember changing the shower for us, then there was no reply or feedback from him anymore.
On the day when our tenancy ended, he was overseas. He left no instructions to us. He didn't even do an inspection. He told the new tenants to collect keys from us and to move in the next day. That was fine. We were the ones who handed the keys over to the new tenants. We showed the new tenants where eveything was and how to operate things around the house. Yet we still have not resolve the shower issue. Not wanting to leave the new tenants with just a tap, we left our shower system there for them. I informed her that it belonged to us, and the landlord is supposed to change it. And please do let us know when he does so we can come collect it. Since he didn't do anything about it, and she's moving in the next day, she should have it first. She agreed and said that she will also opt for a flexi shower system instead of a fixed shower head.
Two weeks later, we still have not heard anything. No response to phone calls or text messages. So we emailed the office and his 'assistant' got back to us with the response that we were going to be charged $100 for the plumber and should she deduct this from the bond refund? I was shocked! I called him and he told us that that's what the plumber charged him and he will not process our bond refund until we pay up. I called the current tenant and she said that they had changed it to a similar flexi shower system. Just a matter of screwing a new one in.
We did a good thing, leaving the new tenants with a shower system. yet we were charged for work that we could have done ourselves. I could have drove there to change it myself! This is ridiculous! We have no idea that he was going to charge us for taking it down when he was so happy to put one up in the first place!
I reckon we are good tenants. we pay rent on time, we keep the place very clean, we even tidy up the common driveway. We presented the house to the new tenants in a much better condition than we got it a year ago.
What can I do here? Is there a way we can bring this to the tribunal? Can they help in this? It's not a matter of money. It's just not fair! I just feel that it's not right, and we have been taken for a ride here. can someone please advise? thank you so much.
When we first moved in a year ago, we have asked to change the fixed shower head to our own flexi shower. Our landlord had readily agreed to do so and told us that since he's a builder, he will have 'his' plumber come in to change it. This was done before we moved in. We moved out of the property 2 weeks ago. Before we moved out of the property we have informed him that we would like to remove our flexi shower. At first he said he don't remember changing the shower for us, then there was no reply or feedback from him anymore.
On the day when our tenancy ended, he was overseas. He left no instructions to us. He didn't even do an inspection. He told the new tenants to collect keys from us and to move in the next day. That was fine. We were the ones who handed the keys over to the new tenants. We showed the new tenants where eveything was and how to operate things around the house. Yet we still have not resolve the shower issue. Not wanting to leave the new tenants with just a tap, we left our shower system there for them. I informed her that it belonged to us, and the landlord is supposed to change it. And please do let us know when he does so we can come collect it. Since he didn't do anything about it, and she's moving in the next day, she should have it first. She agreed and said that she will also opt for a flexi shower system instead of a fixed shower head.
Two weeks later, we still have not heard anything. No response to phone calls or text messages. So we emailed the office and his 'assistant' got back to us with the response that we were going to be charged $100 for the plumber and should she deduct this from the bond refund? I was shocked! I called him and he told us that that's what the plumber charged him and he will not process our bond refund until we pay up. I called the current tenant and she said that they had changed it to a similar flexi shower system. Just a matter of screwing a new one in.
We did a good thing, leaving the new tenants with a shower system. yet we were charged for work that we could have done ourselves. I could have drove there to change it myself! This is ridiculous! We have no idea that he was going to charge us for taking it down when he was so happy to put one up in the first place!
I reckon we are good tenants. we pay rent on time, we keep the place very clean, we even tidy up the common driveway. We presented the house to the new tenants in a much better condition than we got it a year ago.
What can I do here? Is there a way we can bring this to the tribunal? Can they help in this? It's not a matter of money. It's just not fair! I just feel that it's not right, and we have been taken for a ride here. can someone please advise? thank you so much.
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