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  1. #1
    Join Date
    Jan 2005
    Location
    Auckland
    Posts
    130

    Default Water leak - who pays?

    Pretty sure there's a water leark in the apartment which is tenanted. Water bill is 10 x normal. Told Pty manager to get it checked out a month ago, but they assumed it was a dripping cistern, and have done nothing further. Water bill now $1000. Must be something else that is leaking. Is tenant still responsible for the water bill?

  2. #2
    Join Date
    Nov 2008
    Location
    Karratha WA
    Posts
    1,428

    Default

    Call the council. They will probably find and fix the leak & credit some of the bill. THen work out who pays - probably the landlord for the repair & the tenant for a normal water bill.

  3. #3
    Join Date
    May 2004
    Location
    Bay Of Plenty, NZ
    Posts
    3,603

    Default

    Told Pty manager to get it checked out a month ago,
    Did you write a letter to the PM when you told them of the leak?? If not, it doesn't matter but makes it easier to prove that you have advised them, if there's a dispute later on.

    ... but they assumed it was a dripping cistern, and have done nothing further. Water bill now $1000. Must be something else that is leaking.
    Ring the PM and advise them of what has happened ie your current water bill and also advise them that you will be following up your notification in writing (email will do).

    Say something like "Since we advised you on XXXX date and no plumbers have been there to sort out this issue, we hold you responsible for paying the water account." THAT will definitely get a reaction!!!

    Be polite but firm.

    Is tenant still responsible for the water bill?
    I take it that you're the owner of the apartment?? What's your normal arrangement for paying the water account? Does the tenant pay the PM, who then pays you and you pay the account? Just guessing. If that is the case, then you'd have to pay the account and then TRY and recover the money from the tenant.

    Glenn from Nelson had an interesting situation whereby the water consumption in a dwelling shot up when a new tenant moved in. It turned out that the tenant had OCD and was continually washing and showering. If this is the case, then the tenant pays the account. Hard to prove??

    I'll see if I can find the link to his post and the TT order.
    Patience is a virtue.

  4. #4
    Join Date
    Nov 2008
    Location
    Karratha WA
    Posts
    1,428

    Default

    Is the tenant aware, and refusing to pay? Does P use water?

    In our situation, the council contacted us to notify that "there seemed to be a water leak'' and what to do.

  5. #5
    Join Date
    Jan 2005
    Location
    Auckland
    Posts
    130

    Default

    Quote Originally Posted by Tan View Post
    Is the tenant aware, and refusing to pay? Does P use water?
    It did cross my mind!
    Last edited by essence; 29-03-2010 at 09:10 AM. Reason: Formatting correction

  6. #6
    Join Date
    Nov 2008
    Location
    Karratha WA
    Posts
    1,428

    Default

    If they aren't complaining, there must be a reason!

  7. #7
    Join Date
    Oct 2003
    Posts
    3,578

    Default

    Quote Originally Posted by Tan View Post
    Is the tenant aware, and refusing to pay? Does P use water?
    Hydroponics? It is a shame you dont know their power consumption as well.
    Fiction Business Books Free delivery worldwide with Book Depository http://www.bookdepository.co.uk

  8. #8
    Join Date
    Jan 2005
    Location
    Auckland
    Posts
    130

    Default

    To date, it seems the water meter is faulty, but building manager (it's an apartment) believes it's working fine. Perhaps a bit tempermental? Anyone one else had experiences with faulty apartment meters? Had a slight drip in the cistern in the month in question for about 4 days, but based on the water invoice, there would have been a leak of about 48,000 liters per day! And Body Corp Admin doesn't think there's an issue?? I see a Court date looming.

  9. #9
    Join Date
    May 2008
    Posts
    2,245

    Default

    Anyone one else had experiences with faulty apartment meters?
    I have.
    Water usage for a month was zero.
    "Apparently the meters sometime stick and don't record anything" I was told.
    I told them not to hurry with the repair of the meter.

  10. #10
    Join Date
    Mar 2008
    Posts
    582

    Default

    Water meters almost never go faulty and when they do they under read not over read. Find it and watch it for a few minutes.. if it is rotating like a runnaway ferris wheel you might like to investigate further..

    Large amounts of water use can only be a major leak that is flowing into a drainage system somewhere. You will need to find it. Council wont be waiving the bill if you dont get onto it asap..


 

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